• Woman and doorman outside Claridges exterior
  • We continuously strive to improve upon the services we offer our guests. To help us to do so, please spare a moment to tell us about your recent stay.       

    How would you rate your stay at Claridge's overall?

          


    Your expectations were...

          


    How did you find our staff overall?

          


    Your expectations were...

          


    Would you recommend Claridge's to friends and family?

          


    Would you return to Claridge's given the opportunity?
          


    Was your stay primarily for business or pleasure?

          


    On average, how many nights do you spend in London each year?

     And what proportion of these nights would you say are spent at Claridge's?

          


    We are concerned about providing an environmentally friendly stay and improving our green policies where possible. Of what importance is this to you for future stays at Claridge's?

          


    We would be very interested to hear about your experience of the following aspects of your stay, where applicable. 

      Exceptional Excellent Good Poor
    Reservation Experience        
    Limousine Service
    Hotel arrival / front door experience
    Lobby experience and check-in
    Concierge and luggage porters
    Room introduction
    Daily maid service
    Evening turndown service        
    Room cleanliness        
                                                                  
      Exceptional Excellent Good Poor
    Standard of décor in room        
    Room and bathroom amenities        
    In room information        
    In room facilities / entertainment        
    Dry-cleaning services        
    Hotel switchboard      
    Claridge's Beauty and Fitness        
    Hotel departure and check-out        
                                                           

     



    Please rate the quality of our restaurants and bars, where applicable.

    The Foyer and Reading Room  Service / staff        
      Food & drink        
                 

     

    Claridge's Bar  Service / staff        
      Food & drink        
                 

     

    The Fumoir  Service / staff        
      Food & drink        
                 

     

    Room Service Service / staff        
      Food & drink        
                 

     

    Conference / private event Service / staff        
      Food & drink        
                 

     

    Gordon Ramsay at Claridge's Service / staff        
      Food & drink        
                 

     



    Are there an members of staff who made your visit particularly special?

    Name(s) / Department(s)

    What did they do?



    Do you have any more comments on your experience or ways in which we could personalise future stays?



    And finally...

    Claridge's holds various events during the course of the year. If you would like to hear more about them,  please indicate your areas of interest below.

     
             
     

     

     

  • 
    • SUITE HEAVEN
      Suite Heaven Summary 2
      Stay in luxury with our suite offer from £1,200 per night with breakfast.

      View Offer >

    • Share this page

      Share it with a friend, relative, loved one... or the world!

    • TIMELESS WEEKEND
      Weekend Indulgence 2
      Enjoy a luxury weekend in London from £450 per night.

      View Offer >