Fera Terms & Conditions
The diary for our main dining area operates on a 90 day rolling basis.
Tables are made available from 08:00 GMT daily, after which time you will be able to make bookings for up to a maximum of 6 guests. Phone lines are open for reservation enquiries from 08:00 to 20:00 Monday to Friday and from 09:00 to 19:00 on weekends. The reservations team can be reached on +44 (0)20 7107 8888 or via email email@example.com.
Please note that credit or debit card details are required to make a reservation. A table cannot be held without them. A member of the reservations team will be in touch following your booking to obtain credit or debit card details to secure your reservation. Should we not be able to contact you via the telephone number provided, your table may be released.
We will reconfirm your reservation by text message 72 hours prior to arrival. You will have the option to reply to confirm or call to cancel. If you have not confirmed your reservation 24 hours before booking, we reserve the right to cancel the reservation and resell the table.
A charge will only be incurred if you fail to arrive to your reservation without notice, or cancel your booking within 24 hours of your reservation.
We kindly ask that your party is ready to be seated at the time indicated in your booking confirmation. We would also ask you to please notify the restaurant if you are delayed, or we may release the table 15 minutes after the reservation time.
If your preferred date is unavailable, please add your details to our waiting list and we will make sure to contact you if a table becomes free. Unfortunately, we cannot honour any requests outside the 90-day booking period.
Our cancellation policy allows us to plan ahead so that we can give you the best possible experience at Fera at Claridge's. All cancellations are subject to the 24 hour cancellation charge to £100 per person for dinner and £50 for lunch.
Should you need to cancel your entire reservation, this can be made without charge if advised more than 24 hours before your stated reservation. These charges are made to the card used to secure the reservation. The maximum number of people for a single reservation is 6, unless private dining, which would seat 12.
Our dress code is elegant smart casual. Please kindly refrain from wearing sportswear, shorts, flip flops, baseball caps or ripped jeans.
The restaurant serves lunch between 12:00 and 14:00 and dinner between 18:30 and 22:00, seven days a week. Please note our tasting menus are available for lunch until 13:30 and for dinner until 21:30.
Children over the age of five are able to dine in the main restaurant.The team will, where possible, adapt the menu to the child's requirements. In the interests of the safety and comfort of all our guests, we are unable to accommodate prams, buggies and carry cots in the dining room, and due to space restrictions do not provide high chairs. Children of all ages are able to dine in the private dining room.