• Claridge's

      Cancellation Policy  

      Any cancellations must be made by 6.00pm local time, two days prior to scheduled arrival to avoid a penalty of one night's room charge. Bookings in the following suites are all subject to a five day cancellation policy prior to date of arrival; Royal suite, Prince Alexander suite, Grand Piano suite, Davies penthouse and Brook penthouse.

      Guarantee Policy  

      All reservations require a guarantee or deposit in lieu. Methods that are accepted as a guarantee include: credit card, deposit, a pre-approved travel agent or a pre-approved company. Guaranteed reservations are held until noon the day after scheduled arrival.

      Deposit Policy  

      A deposit may be used as a method of guarantee. The following are accepted deposit methods: wire transfer, bank cheque, company cheque, traveller's cheque or a personal cheque.

      Group Policy  

      For reservations requiring 7 rooms or more please contact our Groups Desk on 00 800 800 72869 (Belgium, France, Germany, Ireland, Spain, Switzerland and UK), 011 800 800 72869 (United States), elsewhere call +44 (0)20 7750 6760. Alternatively you can email:groups@maybourne.com  

      Pet and Guide Dog Policy

      • An antiallergenic deep cleaning fee of £350 for room categories and £450 for suite categories applies.
      • The pet must be kept on a leash when in public areas.
      • Owners/guests are asked to control any noise made by the pet to ensure it does not disturb other guests.
      • The pet cannot be left alone in the room even when staff are in attendance.
      • Staff should not be asked to care for the pet – eg feeding or walking.
      • Pets are not allowed in the spa and fitness facilities.
      • Any stains or damages must be paid for according to the cost of replacement or repair.
      • The hotel reserves the right to review our accommodation commitment if operational issues occur.
      • Pets are not allowed in any food and beverage area, with the exception of assistance dogs.
      • Guests are asked to pick up any deposits left by the pet immediately.
      • Pets must be well trained.

      Extra Beds

      Extra rollaway beds are available at £75 per night. We are delighted to provide cots for children up to two years of age with our compliments.

      Meal Plan

      All rates are on a Room Only basis unless otherwise stated. All room rates are subject to a discretionary service charge of 5%.

    • Contact Us

      Brook Street, Mayfair
      London W1K 4HR
      United Kingdom

      Tel: +44 (0)20 7629 8860
      Fax: +44 (0)20 7499 2210