Not that I intend to die, but when I do, I don't want to go to heaven - I want to go to Claridge's
Visiting Claridge's, the place, is a treat in itself. But it is Claridge's people who create the spellbinding experiences that bring guests back, year after year.
From the doormen to the housekeepers, everyone is committed to making your stay as smooth as possible. And, because every guest is different, we take time to learn your individual needs, so that we are ready to meet any request, day or night.
Going to great lengths
Flying a guest's favourite cookies from New York. Helping to unpack 43 suitcases, then perfectly repacking them 48 hours later. Organising a bespoke ghost tour at 15 minutes' notice. These are just three examples of how far we go to fulfil our guests' wishes.
Then there are all the behind-the-scenes elements that go into delivering exceptional 5-star service. From the hand-washed and polished fruit in every suite to the perfectly shined silverware that accompanies your afternoon tea, we are committed to making every guest feel at ease and at home.
Follow a day in the life of Martin Ballard, who has been at Claridge's for 30 years.Find out more
For doorman Roman Proboziack, there is no such thing as a typical day.Find out more
Michael Lynch brings genuine warmth to his role that wins over guests of all ages.Find out more
Calm, controlled and focused on every detail, Martyn Nail is Claridge's culinary leader.Find out more
Two legendary bars with unique characters - and chief among them is Denis Broci.Find out more
Deputy Head Housekeeper
With a keen eye for detail, Anne Barnes makes sure Claridge's rooms are always perfectly presented.Find out more
John has a job unlike anyone else in London – running the capital’s last man-operated lift.Find out more
VIP & embassy relations
Alex Bakirtzidis goes out of his way to achieve the extraordinary. No challenge is too big, or detail too small.Find out more