Concierge & Theatre Desk

Our concierge team is here to help make every second of your visit special. They are your in-the-know guides to all the goings-on around town. And your first point of call should you need anything during your stay at Claridge’s.

Perhaps you know exactly what you wish to do while in town but require assistance with reservations or transport. Or you’re looking for fresh ideas and insider tips. From restaurant bookings and event tickets to children’s activities, just ask the concierges.

Theatre desk

For many guests, catching a West End show is a quintessential London experience. With musicals, plays, comedy, opera and ballet to choose from, there is a lot to look forward to. Whether you want to see long-running classics or discover new productions, our theatre desk is the place to start.

As the most sought-after shows can sell out some time ahead, we recommend you contact us before your stay at Claridge’s if your heart is set on something particular.

The theatre desk is open from 10am-6pm Monday-Friday, and 10am-1pm Saturday.

Contact us

For further information on our concierge services, please email

No one knows London better than Head Concierge, Martin Ballard. On hand to help you plan your city adventures and ready and waiting to to hear all about them when you return. Here are some of his favourite outings to start you off...

Our Concierge's London

Concierge & Services Concierge & Services